New Mexico Sues Snap Over Its Alleged Failure To Protect Kids From Sextortion Schemes

New Mexico's attorney general has filed a lawsuit against Snap, accusing the company of failing to protect children from sextortion, sexual exploitation and other harms on Snapchat. The suit contends that Snapchat's features "foster the sharing of child sexual abuse material (CSAM) and facilitate child sexual exploitation."

The state's Department of Justice carried out a months-long investigation into Snapchat and discovered a “vast network of dark web sites dedicated to sharing stolen, non-consensual sexual images from Snap.” It claims to have found more than 10,000 records related to Snap and child sexual abuse material “in the last year alone,” and says Snapchat was "by far" the biggest source of images and videos on the dark web sites that it examined.

In its complaint [PDF], the agency accused the app of being “a breeding ground for predators to collect sexually explicit images of children and to find, groom and extort them.” It states that "criminals circulate sextortion scripts" that contain instructions on how to victimize minors. It claims that these documents are publicly available and are actively being used against victims but they “have not yet been blacklisted by . . . Snapchat.”

Furthermore, investigators determined that many accounts that openly share and sell CSAM on Snapchat are linked to each other through the app's recommendation algorithm. The suit claims "Snap designed its platform specifically to make it addicting to young people, which has led some of its users to depression, anxiety, sleep deprivation, body dysmorphia and other mental health issues."

The Snapchat complaint follows a similar child safety suit that the state filed against Meta last December.

“Our undercover investigation revealed that Snapchat's harmful design features create an environment where predators can easily target children through sextortion schemes and other forms of sexual abuse,” Attorney General Raúl Torrez said in a statement. “Snap has misled users into believing that photos and videos sent on their platform will disappear, but predators can permanently capture this content and they have created a virtual yearbook of child sexual images that are traded, sold and stored indefinitely. Through our litigation against Meta and Snap, the New Mexico Department of Justice will continue to hold these platforms accountable for prioritizing profits over children's safety.”

A Snap spokesperson sent the following statement to Engadget:

We have received the New Mexico Attorney General’s complaint, are reviewing it carefully, and will respond to these claims in court. We share Attorney General Torrez’s and the public’s concerns about the online safety of young people and are deeply committed to Snapchat being a safe and positive place for our entire community, particularly for our younger users.

We have been working diligently to find, remove and report bad actors, educate our community, and give teens, as well as parents and guardians, tools to help them be safe online. We understand that online threats continue to evolve and we will continue to work diligently to address these critical issues. We have invested hundreds of millions of dollars in our trust and safety teams over the past several years, and designed our service to promote online safety by moderating content and enabling direct messaging with close friends and family. We continue this work in collaboration with law enforcement, online safety experts, industry peers, parents, teens, educators and policymakers towards our shared goal of keeping young people safe online.

Update September 5, 2024, 3:24PM ET: Added Snap's statement.