Can I Sue My Wedding Photographer In Small Claims Court?
My husband and I got married a little over 3 months ago. About two weeks after the wedding I reached out to my photographer about still not receiving my engagement photos and to discuss when the wedding photos would be ready. She explained it normally takes around 10-12 weeks to get our photos back after our wedding date . After reviewing our contract it does not state that or anything about when we would receive the photos. Trying to be cordial I said okay and I patiently have been waiting to hear back. It has now been over the 12 weeks. I reached out yesterday and left a message to speak with her and get some answers and got no reply. My husband has also called and emailed as we spent over $2k on this and we would like to receive our product.
I also went online to see some reviews and a lot of people over 2 years later have not received their photos or albums from their wedding. A lot of people mentioned them not replying after their wedding and having a lot of issues. I’m not sure if taking the legal route is the right option (as I’m concerned about not getting my pictures at all)and I was looking for some insight about the process before trying to secure a lawyer and paperwork for a claim. Do we have a case? Will this mean I will not get my pictures?
To also give some background this was a preferred vendor from our venue that is why we went with them as my venue raved about them.
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