Cvs Lost Only Video Tapes That Exist Of My Deceased Dad. Do I Have Any Case?

Last September I brought some old home videotapes to the local CVS because they can convert old tapes into digital media. They were supposed to be shipped to an affiliated company - iMemories - where they would then be converted, then the original tapes would be sent back to the CVS where I had dropped them off. After about a month, I hadn’t received the digital footage and had not heard anything from CVS or iMemories. I contacted iMemories and they were very professional and helpful, but had never even received my tapes. So I then went back to the original CVS where they were able to look up in their system and found that I had dropped the film off, but could no longer locate where the tapes were. They did not have any clue where the tapes are located and have been of no help in finding them. It has now been 5 months, and the tapes are still lost. I have very little hope.

The reason this is SUCH a big deal to me is because these are the ONLY videos that exist of my deceased dad. He passed away unexpectedly in 2021 and I was actually getting the taped digitized to celebrate and remember him on his birthday.

Do I have any legal case whatsoever? This happened in NC, if that matters