Dealer Stripped & Repainted New 2024 Rf Club's Hood Without Consent, Now Refusing Promised Replacement - Need Legal Advice

Location: South Florida

Situation: Purchased new 2024 Mazda Miata RF ($41,500) on January 13th. During purchase, noticed small dent. Dealer documented they would fix it 'like new' in sales contract.

Timeline: 1. Dealer kept car 2 weeks for 'repair' 2. Discovered they completely stripped and repainted entire hood without consent 3. Paint job shows poor quality - visible mismatches at edges, potential peeling 4. Upon learning unauthorized paint stripping, refused delivery 5. Dealer (including owner) promised car replacement via customer service manager in writing (have text messages) 6. After 4 weeks of promises and multiple visits, they reversed position 7. Today: Forced to take back car, refusing to provide any documentation of work performed 8.

Key Issues: - Unauthorized major work (complete paint stripping) on new vehicle - Written promises of replacement vehicle now denied - Refusing to document repairs/work performed - Diminished value on new vehicle - Warranty implications of unauthorized paint work - Multiple documented instances of deceptive practices

Evidence: - Text messages promising replacement - Original sales documentation - Timeline of all visits - Photos of paint issues

Questions: 1. What are my legal options? 2. How to handle diminished value claim? 3. Does this qualify as bait and switch? 4. Should I file complaint with: - State Attorney General - DMV/Motor Vehicle Board - Consumer Protection Agency