How Can I Take My Wedding Videographer To Court?

My wife and I got married in May 2024. We paid a good amount to have our wedding videographer to video the full day and made sure he was also put in for a meal at dinner time.

The contract we signed said we would get our teaser video 2-3 weeks after the wedding and we did. And we’d have our full video within the mouth guaranteed. But then nothing, we’ve tried to phone him countless times and send him multiple emails. He did reach out in October to say he apologised for the delay we’d have our video in 10 days guaranteed. We gave him 14 days, got in contact with him again and then no reply. We’ve send him letters now through the mail asking him to refund our money as we don’t think he can deliver a satisfactory product anymore, we’ve been to citizens advice and they said the next step would be to try take him to a small claims court. Has anyone had experience with this? Doing some digging we’re not the only couple who are still waiting on a video. We’ve spoken to a few of his clients who said they’re still waiting and they got married early 2024. He’s always given a shitty excuse after excuse and we’re just fed up now.