I Swear She Isnt Dead, Guys!!
Bank thinks parent is dead....again!
Mom is in hospice care at pricey facility. She is non-verbal and I am her legal conservator. I manage her pension, other fixed income, and bank account.
Bank of America claims she is dead. Funny, amirite!!???
According to them, she died spring of last year...and then again in September... again in November, and now with the new year comes her newest death.
Each time this happens, I spend hours of my life attempting to unfreeze her accounts in order to cover the cost of her care, as intended.
I also cannot close her account, despite the conservatorship papers giving authorizations. Have already diverted her forthcoming checks but there is still a significant balance in that specific account that we need access to.
I have notarized and signed every form they have put in front of me. I have submitted every proof of life and doctors letter. Each time they have to spend eons going over their "notes" and once things get fixed, they "hope" this doesn't happen again.
I'm ready for a small claims judge to demand they show proof of her death because her proof of life clearly isn't enough to prevent this from happening next month and the month after.
Her credit is locked, she has no other banks or accounts, social security lists her as alive and well.
What would you guys do? Also, I'm petty af.
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