I Was Cut And Burned During A Sugar Wax Appointment This Week
This is a sensitive topic as I was injured on my genital region. This took place on December 26th. I go to a Sugaring NYC location in Colorado. I have never been injured before this appointment. While I was being waxed/sugared the technician, who is my usual technician, went too close to my labia minora when she pulled and the sugar cut me by about 1 to 1 1/2 inches. She wiped the area and put a wipe there to soak up the blood. Afterwards, she used a steamer as part of my "V-facial" package. She accidently knocked the steamer over, and it fell directly on my pubic area, causing extreme pain and a red patch at the time. She then placed a cold wet towel over the burn for a few minutes. She texted her boss about what happened. At the end of the service, she removed the "V-facial" package as a discount, but I still paid $65 for the sugar wax.
Later that day, the burn blistered. The cut on my genitals continued to bleed a little for approximately 7 hours. I also noticed another, smaller, cut closer to my rear end when I got home. The burn blister popped in my sleep. Tonight, it is dark brown and oozing. The larger cut is very painful as well.
Based on my families reaction, I have considered taking legal action, but I am unsure if I have a case or if it's even worth it.
Any advice would be helpful. Thank you
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