Is There Anything I Can Do?!

Hello friends this is my first post ever so bear with me, but I am looking for some advice! I live in AZ

I had a 2017 VW beetle in absolute beautiful condition. A minor car accident did take place and there was MINIMAL front end damage. After the accident it was a very weird process with my insurance they took forever and would only let me take my car to a chop shop. After weeks of waiting and finally being able to get my car in I was given an estimate and a date for pickup after repairs.

3 days before the pick up date I received a call from the chop shop telling me my car was now all of a sudden a total loss. I went to go get belongings out of my car and it looked like they had rammed my car into a wall.. purposely totaling it… most of my belongings were destroyed inside the car and a few items were stolen. AND THE RADIATOR WAS MISSING!

I brought this to the attention of my insurance company and they agreed more damage had been done. Said they would “investigate” and call me back. I never got called back and no one would answer if I reached out regarding the matter. Instead I got hounded to sign a document from my understanding giving insurance rights to the car so they can pick it up. When asking for all documentation for my claim I was only given a tiny sliver of a screenshot proving they paid off the remainder of my car loan. I only receive $1000 back and not enough to get a new car. I’ve been devastated as my beetle was PERFECT and was supposed to be repairable.

Is there absolutely anything I can do? I have proof of what my car looked like after the accident and what I looked like after being at the shop. I have pictures of my belongings destroyed through out the car and the radiator missing. I have the estimate and date of pick up. I have my claim. Is there anything I can do?! Can I go after the shop? Or my insurance? Or just literally anything I can do?