Ups Forged My Signature & Lenovo Won’t Refund - What Are My Legal Options?

Hey everyone, I need some legal advice on a situation involving UPS and Lenovo.

I ordered a ThinkPad X1 Carbon Gen 11 directly from Lenovo.com Canada on Feb 26, 2025, and it was supposed to be delivered on March 3, 2025. I stayed home all day, but at the last minute, UPS delayed the delivery due to “emergency weather conditions.”

On March 4, 2025, while I was NOT home, I got a notification that my package was “delivered” and “received by (my name)". However, I was not home, nobody was there to sign, and no package was found when I returned.

I contacted Lenovo and UPS (a week after they had started their "investigation"), and I was shocked to see the proof of delivery (POD) had a completely fake signature under my name. It looks nothing like mine, and I never signed for the package. It just looked like it was scribbled with random letters. UPS failed to follow the "Signature Required" policy that Lenovo stated multiple times in their emails. Lenovo is now stalling, saying they need to “reconfirm with UPS.”

At this point, it seems like UPS falsified the delivery records, and Lenovo is refusing to take responsibility despite contracting UPS for shipping.

What is the best thing I can do as of right now?